Each piece is hand-finished and made-to-order. Standard production takes 5–7 business days. Rush orders are available — contact us before placing your order to confirm timeline.

Yes — almost every Sophestia piece accepts personalization. Add your custom text in the personalization field on the product page. For bespoke designs or fonts beyond what's listed, reach out before ordering.

Our signature pieces are made from Italian-loomed linen, washed canvas, or satin depending on the design. Edges are hand-frayed for an organic, heirloom-quality finish. Material is noted on each product page.

Yes. We ship worldwide. US orders ship from our fulfillment hub; international orders ship via tracked international carriers. Shipping cost and timeline are calculated at checkout.

Linen and canvas pieces should be spot-cleaned with cold water and a mild detergent. Avoid machine washing or wringing. Store flat or gently rolled — do not fold along lettering. With care, your piece is built to last as a keepsake.

Because each piece is personalized and made-to-order, we cannot accept returns or exchanges unless the item arrives damaged or incorrect. If there's an issue, contact us within 7 days of delivery and we'll make it right.

Yes, rush production is available for an additional fee on most pieces. Contact us before ordering with your ceremony date and we'll confirm whether the timeline is feasible and provide a quote.

For event planners, wedding stylists, and venues ordering 10+ pieces, we offer wholesale pricing and priority production. Reach out via the Contact page with your project details.